Join Lindsey Veterinary Hospital as a Client Service Representative, where you'll be essential in fostering a caring environment for clients and their pets. Your role involves welcoming clients while ensuring smooth office operations.
As the first point of contact, you'll be responsible for providing stellar client care and communication every day. This integral role includes answering inquiries, managing appointments, and maintaining accurate patient records while collaborating closely with clinical staff. Your professionalism and compassion will shine, especially in challenging moments.
Key Responsibilities:
• Welcome clients and patients with a friendly demeanor
• Schedule and efficiently manage client appointments
• Update client and patient records in practice management software




• Help clients with service inquiries and payment processing
• Support emergency protocols and client education initiatives
Requirements:
• High school diploma or similar educational background
• At least 1 year of customer service experience preferred
• Proficiency with computer systems and software required
• Ability to handle sensitive or emotional situations
• Willingness to work flexible schedule including nights and weekends
Make a meaningful impact on client experience and animal care as a Client Service Representative at Lindsey Veterinary Hospital.
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📌 Client Service Representative at Lindsey Veterinary (Penticton)
🏢 National Veterinary Associates
📍 Penticton