19 Aug
|
Intuit
|
Toronto
Lead transformative vendor partnerships as Intuit's Principal Vendor Partner Manager. Your strategic vision will play a critical role in driving exceptional outcomes for customer success.As a seasoned expert, you will influence key partnerships, refining our engagement models and service delivery excellence. More than just managing relationships, you will engage deeply with data to bring clarity and improvements to our operations, ensuring a seamless connection between internal teams and external partners.Key Responsibilities:Drive operational excellence across multiple vendor relationshipsAnalyze KPI performance to inform strategic decisionsConduct thorough Weekly and Monthly Business ReviewsCollaborate with Workforce Management on real-time staffingServe as a point of escalation for key stakeholdersRequirements:10+ years in Vendor Partner Management or relatedSuccessful track record with vendor partnershipsExpertise in contact center metricsStrong data analysis and presentation skillsBachelor's degree; MBA or advanced degree preferredUtilize your leadership skills to foster innovation and drive success at Intuit.#J-18808-Ljbffr
📌 Principal Partner Manager At Intuit (Toronto)
🏢 Intuit
📍 Toronto