Transform small business banking at Scotiabank as the Manager of Digital Strategy & Engagement in Toronto. Focus on enhancing digital channels that attract and retain customers.In this role, you will work with the Senior Manager to develop targeted tactics for customer engagement throughout the digital journey. Your mission includes identifying industry trends and insights to recommend improvements, alongside fostering significant collaborations with vendors to elevate customer experiences.Key Responsibilities:Develop customer acquisition and retention enhancement tacticsMonitor industry trends for competitive insightsCreate performance tracking reports for stakeholdersManage end-to-end digital acquisition processesPropose strategies for improving sales performanceRequirements:At least 5 years in the financial services industrySolid stakeholder management and influencing skillsUnderstanding of Design Thinking and Agile methodologiesKnowledge of digital regulations and customer interactionsStrong communication and interpersonal skillsLead innovative changes in customer engagement with your expertise at Scotiabank.#J-18808-Ljbffr

📌 Manager Of Digital Strategy & Engagement (Toronto)
🏢 Socket.dev
📍 Toronto