Join Qsight, part of Guidepoint, as a Technical Operations Engineer in Toronto, focusing on SaaS operations and client support in a hybrid capacity. This role requires strong programming and problem-solving skills.As an experienced engineer, you will tackle operational challenges across our platform. Your responsibilities will include managing SaaS systems, automating processes, and working closely with teams to enhance reliability and visibility. You'll play a pivotal role in accelerating resolutions for client escalations while maintaining high operational standards.Key Responsibilities:Configure and support critical SaaS platforms,



including FreshdeskUtilize Python for automation and system improvementsPrepare dashboards and reports with basic SQL skillsCollaborate with Engineering on system integrationsManage vendor licensing and renewals effectivelyRequirements:Bachelor's degree in computer science or a related fieldMinimum 4 years of relevant operational experienceExpertise in Python and SQL for process automationExcellent documentation and communication skillsInterest in reliability engineering or infrastructure programmingDeliver effective technical operations and contribute to system advancements at Guidepoint.#J-18808-Ljbffr

📌 Technical Operations Engineer At Guidepoint (Toronto)
🏢 Guidepoint
📍 Toronto