Join Xylem as a Branch Operations Specialist, where you will enhance operational efficiency in a leading water solutions company. This position is vital for handling contracts and providing exceptional customer service.
The Branch Operations Specialist will focus on the administration of branch operations at Xylem, a company dedicated to addressing global water challenges. Key duties include managing customer interactions, documenting workflows, and ensuring timely resolution of service issues. This hands-on role is essential for maintaining high standards in customer satisfaction.
Key Responsibilities:
• Process customer contracts and billing efficiently
• Schedule deliveries and technician assignments
• Handle non-routine inquiries from customers
• Support service staff with order fulfillment
• Collaborate on contract renewals and adjustments
Requirements:
• High school diploma or equivalent with 2 years of experience
• Familiarity with Microsoft Office and ERP software
• Solid organizational and communication skills
• Ability to work autonomously and as part of a team
• Understanding of basic business operations
Drive impact and reshape water sustainability initiatives at Xylem.
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