Key Account Specialist

LUSOMÉ | Calgary, Alberta | Full time, In-Office

About LUSOMÉ

LUSOMÉ is a Calgary-based sleep technology company helping people sleep cooler, drier and better. Our patented textile technologies address overheating and night sweats, with award-winning sleepwear and bedding sold across North America and internationally.

We're looking for a motivated, commercially minded Key Account Specialist to help grow our wholesale business.

The Role

This is a hands-on B2B sales role focused approximately 80% on sales and account development and 20% on sales administration, fulfillment and B2B dropship management.

You'll grow existing accounts while actively developing new business across mattress, bedding, furniture and specialty retail.

What You'll DoSales & Account Development

- Prospect and develop new wholesale accounts across Canada and the U.S.
- Build and manage a qualified sales pipeline
- Conduct outbound prospecting and secure customer meetings
- Present LUSOMÉ products and technology and manage opportunities through close
- Grow existing accounts and reactivate dormant customers
- Travel periodically for customer meetings and store visits

Account Management & Administration
- Build strong relationships with wholesale customers and sales partners
- Support account launches, promotions and product introductions
- Manage B2B dropship programs and wholesale order fulfillment
- Coordinate with warehouse and logistics partners to resolve issues




- Maintain accurate sales activity and pipeline management in Pipedrive
- Track account performance and key sales KPIs

What We're Looking For
- 2–4+ years of B2B sales, account management or business development experience
- Proven ability to prospect, build relationships and develop new business
- Confident with outbound selling, follow-up and asking for the order
- Commercially minded, highly organized and detail-oriented
- CRM experience; Pipedrive is an asset
- Wholesale, retail or dropship experience is an asset
- Self-directed and comfortable in an entrepreneurial environment
- Willing to travel periodically within Canada and the U.S.

Experience in mattress, bedding, furniture, home, wellness, apparel or specialty retail is a strong asset. Why LUSOMÉ?

Join a growing Canadian company at the intersection of sleep technology, textile innovation and wellness. We're a small, entrepreneurial team where you'll work closely with customers and senior leadership and have the opportunity to make a measurable impact on our growth.

Location: Calgary, Alberta — LUSOMÉ HQ

Employment: Full-time, in-office

Travel: Periodic Canada and U.S. travel To apply: Submit your résumé and a brief note telling us why you'd be a great fit for LUSOMÉ

Pay: $42,000.00-$55,000.00 per year

Benefits

- Extended health care
- Paid time off
- Profit sharing

Work Location: In person

📌 Key Account Specialist (Calgary)
🏢 Lusome
📍 Calgary