The Big Box – Family Entertainment Hub | Calgary

Lead a busy kitchen in one of Calgary's fun family entertainment destinations The Big Box is more than a place to eat—it's a full family entertainment experience. Our guests come to enjoy attractions, birthday parties, bowling, arcade games, bumper cars and great food all under one roof.

We're looking for a strong, hands-on Kitchen & Food Service Supervisor who can lead a kitchen team, maintain high food quality and keep operations organized during busy service periods.

If you're an experienced kitchen leader who enjoys being hands-on and wants something more exciting than a traditional restaurant environment, this could be a great opportunity.

What you'll do

- Supervise and support kitchen and food service team members
- Lead by example and work alongside the team during busy shifts
- Ensure food is prepared consistently, safely and to our standards
- Coordinate food orders for regular guests, birthday parties and group events
- Help manage prep, service and kitchen workflow
- Train and coach kitchen staff
- Monitor cleanliness, organization and food safety procedures
- Assist with inventory, receiving, storage and reducing food waste
- Help manage food costs and portion control
- Ensure opening, closing and cleaning procedures are completed
- Handle equipment or operational issues and communicate them to management
- Maintain a positive, professional and productive kitchen culture
- Work closely with the Floor Supervisor and management team to ensure smooth service

What we're looking for:
- Previous experience as a kitchen supervisor, shift supervisor, lead cook, restaurant supervisor or similar leadership role
- Strong hands-on kitchen experience




- Ability to lead and motivate a team
- Good understanding of food safety and sanitation practices
- Experience working in a fast-paced environment
- Strong organizational and time-management skills
- Ability to manage multiple orders and priorities during busy periods
- Someone who takes ownership and notices what needs to be done
- Reliable and available for a flexible schedule, including evenings and weekends

Food safety certification is an asset. Experience with high-volume service, quick service restaurants, catering, events or family entertainment venues would be highly valued.

Why join The Big Box?

- A unique work environment—no two days are exactly the same
- Opportunity to lead and build a strong kitchen team
- A growing business with room to make an impact
- Work closely with a management team that values initiative and accountability
- Be part of creating memorable birthday parties and family experiences

We're not looking for someone to simply watch the kitchen. We're looking for a leader who can step in, organize the team, maintain standards and take ownership of the operation.

Apply with your resume and tell us about your previous kitchen leadership experience.

Job Type: Full time / Permanent

Location: Calgary, Alberta

Compensation: Competitive and based on experience

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Pay: $17.00-$19.00 per hour

Benefits

- Dental care
- Discounted or free food
- On-site parking
- Store discount

Application question(s):
- Tell us about your previous kitchen leadership experience.
- Please provide your availability for each day.

Experience:
- Guest services: 1 year (preferred)

Work Location: In person

📌 Kitchen & Food Service Supervisor (Calgary)
🏢 iCreate Ventures
📍 Calgary