Become a pivotal part of EMCO Corporation as a Customer Service Agent, where you will provide unparalleled customer support and sales assistance in the plumbing and HVAC market. Drive customer satisfaction through effective communication and problem-solving.
At EMCO, you will engage with customers through phone, email, and direct interactions, addressing their inquiries and offering tailored solutions. The role demands a strong focus on relationship-building and sales support, aiming to fulfill customer needs while fostering loyalty and growth within the Profit Centres. Your performance will directly impact our company’s mission of delivering innovative solutions to our clients.
Key Responsibilities:
• Answer customer queries and identify their needs
• Research and recommend suitable product solutions




• Process sales orders and quotations with precision
• Retain and expand client portfolio while developing new business
• Handle returns and warranty claims in compliance with policies
Requirements:
• Grade 12 diploma or equivalent; additional qualifications are advantageous
• Minimum 1 year in customer service roles
• Proficient in Microsoft Office tools
• Excellent verbal skills and relationship-building capabilities
• Able to thrive in a dynamic, quick-paced environment
Leverage your customer service skills at EMCO and contribute to a legacy of excellence in the construction industry.
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📌 Customer Service Agent for EMCO (Abbotsford)
🏢 EMCO Waterworks/EMCO Aqueduc
📍 Abbotsford