Elevate CHANEL's Retail Education as the Head of Fragrance & Beauty. This full time, temporary role in Toronto empowers you to train and inspire teams across a luxury retail network. As Head of Retail Education, you will lead a team of four professionals dedicated to enhancing product knowledge and client development.

Your focus will be on creating impactful training programs while partnering with cross-functional teams to support seasonal launches and business objectives. By championing the CHANEL brand culture, you will elevate client experiences across all points of sale. Key Responsibilities:

- Lead and motivate a high-performing team of Retail Education professionals
- Design and implement engaging training programs for staff and partners




- Coordinate with Sales and Marketing on the annual education calendar
- Ensure clear and actionable communication between field and corporate teams
- Assess and address learning needs through tailored coaching Requirements:
- Minimum 5 years in retail education or similar roles
- Strong experience in luxury retail and brand culture
- Excellent communication and leadership skills
- Proficient in digital learning tools and techniques
- Ability to travel across Canada for training sessions Drive excellence and client satisfaction through effective retail education initiatives at CHANEL.

📌 Lead Retail Education at CHANEL (Toronto)
🏢 Chanel
📍 Toronto