Maple Ridge Volkswagen is hiring an experienced Service Advisor to enhance customer experiences in Maple Ridge, BC. Take part in an innovative dealership that values your skills and dedication.
This full time position seeks motivated individuals with a passion for exceptional service. As a Service Advisor, you will estimate repair needs, greet clients, manage inquiries, and create detailed repair orders. Your ability to connect customers with technicians and follow through will be critical in maintaining a smooth service process.
Key Responsibilities:
• Provide accurate cost and time estimates for repairs
• Greet customers warmly and assess their vehicle issues
• Answer customer questions efficiently, both in-person and over the phone




• Prepare thorough repair orders detailing the service required
• Test-drive vehicles to verify repairs meet customer expectations
Requirements:
• At least 2 years of Service Advisor experience in a dealership
• Strong automotive knowledge and technical aptitude
• Proficient in CDK or similar software
• Excellent interpersonal and communication skills
• Organizational skills to manage multiple priorities
Bring your expertise in customer service to Maple Ridge Volkswagen and grow with us!
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