JOB DUTIES & RESPONSIBILITIES: the Learning Center Assistant Director supports the owner in the day-to-day operation, coordination, and supervision of the tutoring center. The role is primarily managerial and administrative.

- Coordinate and oversee the daily activities of instructional staff (tutors).
- Prepare and manage tutor schedules and class timetables.
- Monitor attendance, workload distribution, and service quality.
- Support onboarding and orientation of new instructional staff.
- Coordinate student enrolment, attendance records, and program schedules.
- Oversee parent communication and service coordination.
- Assist with operational planning, reporting, and compliance documentation.
- Implement and improve administrative and operational procedures.
- Act on behalf of the owner in daily operations when required.
- Provide occasional, ad-hoc academic or classroom support only when required (e.g., short-term coverage or demonstration lessons; <10% of total duties, secondary to supervisory/operational roles and without regular teaching assignments).

SKILLS & EMPLOYMENT REQUIREMENTS

- Education: Completion of secondary school is required. Completion of college courses related to administration or business is required.



Master’s Degree in Business Administration (MBA) is an asset.
- Experience: At least two (2) years of working experience coordinating staff schedules and operational workflows is required.
- Key Competencies:

◦ Proven ability to coordinate staff schedules, manage operations, and implement administrative procedures. ◦ Strong administrative, organizational, time management, and supervisory skills.

◦ Excellent interpersonal and communication skills.

◦ Ability to work in a fast-paced workplace and manage multiple priorities efficiently.

◦ Ability to provide occasional academic support as needed (<10%), without regular teaching duties.

Assets / Preferences: At least two (2) years of working experience as a Customer Services Manager is preferred. Mandarin language skills are an asset for parent and student communication.

How to Apply

Interested and qualified candidates are invited to submit their resume and cover letter by email to: [email protected]

Please include "Learning Center Assistant Director Application" in the subject line.

Pay: $36.60-$38.00 per hour

Benefits

- Company events
- On-site parking

Work Location: In person

📌 Learning Center Assistant Director (Administrative & Operations) (Richmond)
🏢 BAI JIANG TANG EDUCATION CONSULTING
📍 Richmond