Enhance guest experiences at Casino Nova Scotia as a Guest Services Representative. Focus on exceptional service, promotions, and creating lasting connections with guests on the gaming floor.
Join our energetic team under the direction of the Slot Floor Supervisor and Manager. This role demands strong communication, multitasking abilities, and a passion for service. You will be the first point of contact for guests, making their experience memorable while adhering to all policies.
Key Responsibilities:
• Greet guests and provide information on events and promotions
• Handle guest requests promptly and efficiently
• Execute promotions effectively on the gaming floor
• Process Power Rewards and assist with Players Club sign-ups
• Announce exciting updates to guests on the gaming floor
Requirements:
• Minimum 2 years of customer service experience
• NSAGD License required
• Strong communication and interpersonal skills
• Ability to stand for long periods and manage high noise levels
• Front desk or concierge experience preferred
Deliver exceptional service, build relationships, and represent Casino Nova Scotia's commitment to guest satisfaction.
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📌 Exceptional Guest Services Representative (Halifax Regional Municipality)
🏢 Great Canadian Entertainment
📍 Halifax Regional Municipality