About the Role

We are looking for a detail-oriented, organized, and people-friendly Legal Support & Client Relations Coordinator to join our team.

This is a hands-on role for someone who enjoys legal documents, customer communication, organization, and learning new technology. You will help review legal forms and templates for accuracy, formatting, consistency, and clarity. You will also support customers with general product questions, assist with client follow-ups, and help our team at selected legal conventions, exhibitions, webinars, and events.

You do not need to be an expert in everything. We are looking for someone who is careful, qualified, willing to learn, and comfortable communicating with clients and team members.

Eligibility Requirement To meet program eligibility requirements, candidates must have completed a paralegal, law clerk, legal assistant, legal studies, or related post-secondary program within the past two years.

What You’ll Do

Review and proofread legal forms, templates, and related materials for spelling, formatting, consistency, completeness, and clarity.

Flag possible legal-content issues, unclear wording, missing information, or form inconsistencies for internal review.

Support customers by answering general product questions and helping them navigate the software.

Assist with client follow-ups, onboarding support, and general customer communication.

Help the team prepare for conventions, exhibitions, webinars, and legal industry events.

Share customer feedback with the team to help improve the product and user experience.

Keep tasks, notes, and customer interactions organized.

What We’re Looking For

Completion of a paralegal, law clerk, legal assistant,



legal studies, or related post-secondary program within the past two years.

Strong attention to detail and comfort reviewing forms, templates, and written materials.

Clear written and verbal communication skills.

Comfortable speaking with customers, prospects, and legal professionals.

Organized, reliable, and willing to learn.

Comfortable using software and learning new technology.

Friendly, professional, and team-oriented attitude.

Customer service, sales support, or event experience is an asset.

Licensed Paralegal in good standing is an asset, but not required unless the role involves regulated legal services.

Important Note About Legal Work

This role focuses on legal-form review, proofreading, formatting, product support, and customer communication. It does not require providing independent legal advice to customers. Any legal-content concerns or questions outside the role’s scope should be flagged for internal review.

Why Join RunSensible?

This is a great opportunity for someone beginning their career in the legal field who wants to gain hands-on experience in legal technology, customer relations, legal form workflows, and legal industry events.

You will work with a supportive team, learn how legal software supports modern law firms, and contribute to improving the experience of legal professionals who use RunSensible.

If you are detail-oriented, professional, and excited to learn, we would be happy to hear from you.

Job Details

Job Types: Full-time, Part-time

Pay: $18.00–$25.00 per hour, depending on experience

Expected Hours: Up to 40 hours per week

Schedule: Monday to Friday

Work Location: Hybrid or remote, based in or near Thornhill, ON

📌 Legal Support & Client Relations Coordinator (Vaughan)
🏢 RunSensible - Legal Practice Management Solution
📍 Vaughan