Join Foodtastic in Montreal as the Loyalty Strategy Lead and influence customer retention strategies across multiple restaurant brands. This senior position emphasizes innovation in loyalty and digital marketing. In this role, you will develop and execute actions to drive customer engagement and brand loyalty within Foodtastic's extensive network.
You will also cultivate a talented Digital & Loyalty Team while harnessing data analytics to inform strategic decisions. Efforts will be focused on optimizing financial performance and enhancing user experiences across digital channels. Key Responsibilities:
- Own the loyalty program and analytics for P&L;
- Lead strategic roadmap for customer retention
- Optimize digital customer experiences and engagement
- Analyze guest data to inform marketing campaigns
- Negotiate with vendors to maximize budget impact
Requirements:
- Minimum 8 years in loyalty or digital leadership
- 3+ years in a Digital Leadership capacity
- Successful track record in loyalty program launches
- Familiar with loyalty platforms and digital ecosystems
- Fluent in French and English
Leverage your expertise to enhance customer loyalty and drive Foodtastic’s growth.
📌 Loyalty Strategy Lead at Foodtastic Montreal
🏢 Foodtastic
📍 Montreal
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