Join Lyft as a Product Manager focusing on the Agent Platform in Toronto. Leverage your experience in AI and data to create transformative customer support solutions.As a pivotal member of the Lyft team, you will oversee the strategy for the Customer Care Platform. This role requires at least 8 years of product management experience, particularly with AI-driven solutions. You will collaborate with various teams, driving initiatives that enhance agent workflows and data accuracy.Key Responsibilities:Direct vision and strategy for customer care technologyEnhance agent performance through AI and copilot toolsManage execution on platform-wide initiativesEnsure reliable data for internal and external needsCollaborate with cross-functional teams for product deliveryRequirements:8+ years of product management experienceExperience with AI/ML productsStrong ability to solve complex problemsFluency in data handling and reportingRelevant degree in technical field preferredSpearhead innovation in product management at Lyft, driving efficiency and accuracy in customer care platforms.#J-18808-Ljbffr

📌 Lyft Agent Platform Product Manager (Toronto)
🏢 Triwill Group
📍 Toronto