JOB INFORMATION

Requisition ID: 13551

Number of Vacancies: 1

Department: Bus Maintenance & Shops (20000505) - Fleet Management & Administration (30000148)

Salary Information: $91,109.20 - $113,895.60

Pay Scale Group: Level 8

Employment Type: Regular (On-site)

New or Existing Vacancy:Existing

Weekly Hours: 35 Off Days: Sun/Sat Shift: Day

Posted On: August 17, 2026

Last Day to Apply: August 23, 2026

Reports to: Fleet Manager The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

Career Opportunity

Our Bus Maintenance and Shops Department has an exciting opportunity to join its team as a Maintenance System Controller. The successful incumbent will ensure information systems are developed, modified and managed to meet the business requirements. This position will require liason with other departmental system users to ensure the systems are fully operational. The role will also organize data to conduct detailed assessments and analyses (e.g., reports on operating budget and performance measurements).

What You Will Do

- Ensuring that the information systems used by the Department are developed, well structured, used, administered, modified, managed, and supported in a highly effective and efficient manner in order to meet the Department’s objectives, and business requirements
- Monitoring the operation, training, enhancement, and effective use of the systems on an ongoing basis to ensure maximum efficiency, optimal use of system capabilities, functions, and adherence to prescribed procedures and controls for corporate systems (i.e., VWOS, Defect System, Mileage System, March Networks Enterprise Service Manager, and, Datamart) and Departmental systems (FMS, Employee Database, Fluids Management, Low Brake Mileage, Maximo IMC Calls, Quick Assist, WMS, Bus Maintenance Website, etc. and, newly developed in-house applications)
- Liaising with Department system users (Bus Maintenance staff, Wheel Trans staff, and Rail staff), Materials and Procurement (M&P;) staff, Workforce Administration staff, and Information Technology Services (ITS) staff to ensure that the systems are fully operational and that user’s business requirements are met
- Retrieving, utilizing, and organizing data provided from these systems to conduct detailed analyses, thorough assessments and evaluations,



and also report on the Department’s operating budget and performance measurements
- Participation in the TTC customer service Ambassador Program
- Responsible for treating passengers and/or employees with respect and dignity and ensuring the needs of passengers and/or employees with disabilities are accommodated and/or addressed (within your area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an employer

What Skills Do You Bring?

- Communicate in a variety of mediums
- Maintain documentation and historical records
- Use office technology, software and applications
- Develop/document policies and procedures
- Audit systems, processes, and products
- Apply analytical skills

What Qualifications Do You Bring?

- Completion of a University Degree or College Diploma, in a related field of study, or a combination of education, training and experience, deemed to be equivalent.
- Project Management Skilled (PMP) certification is an asset
- Thorough knowledge of business and systems development methodologies, tools and techniques including preparing system specifications, requirements, feasibility studies, detailed design development, implementation, programming, quality assurance, training, and project management
- Excellent knowledge of mainframe, personal computers, hands-on architecture and development experience using Microsoft Applications (i.e. Access, Front Page, Project, Excel, PowerPoint, Word, Visio, SharePoint), MS SQL, Visual Basic, Oracle, C#, Crystal Reports, Cognos, Visual Studio Fox Pro, SharePoint, Business Objects and Web based programming languages (i.e. HTML, JavaScript, ASP, PHP, SAP)
- Must have or quickly acquire good knowledge of TTC and Departmental policies, practices, standards, and processes pertinent to areas of responsibility and use of current departmental and corporate systems used within the department (i.e. VMS, VWO, VMSR, etc)
- Must acquire knowledge of system capabilities and limitations, and all associated applications, features, functions, hardware, software, operating procedures and controls as they relate to the Department
- Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees

This position is designated as Safety-Sensitive under the TTC’s Fitness for Duty Policy. If you do not currently hold a designated position, you will be required to pass a drug test as part of the certification process.



Commitment to EDI The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community.

The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570 or [email protected] .

Any information received related to an accommodation will be addressed confidentially.

General Prohibition in Hiring Process The TTC is also committed to a fair hiring process based on job related qualifications, merit, and abilities. You are expected to write your own materials and provide your own qualifications and experiences during the hiring process. The TTC will not tolerate the use of artificial intelligence or external resources in any of your submissions or responses, or the disclosure of interview questions to others.

By submitting your application, you acknowledge and agree to the following:

- The use of any artificial intelligence (AI) tool including, but not limited to, ChatGPT and Microsoft Copilot, to generate or produce any information or materials to be submitted or any response to any assessment question or any interview question, is prohibited.
- All information and materials you submit, including resume, cover letter, and assessment responses, are your own original work without the use of any AI tool
- During any interview, your response to any interview question is your own without the use or assistance of any AI tool or any person.
- You will not disseminate or disclose to any person any interview question.

Should you breach the prohibition of AI tool use, or information dissemination or disclosure, you will be in violation of TTC’s hiring process and TTC may withdraw your application and may prohibit you from participation in the TTC hiring process. Relatives of TTC Employees The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

📌 Maintenance System Controller (Toronto)
🏢 TTC (Toronto Transit Commission)
📍 Toronto