Become the Sales Manager at Michaels in Harvest Hills, Alberta, where you will champion exceptional customer experiences. Lead a team to achieve strong sales through effective coaching and operations.
This Sales Manager role encompasses leading front-end and service operations while ensuring adherence to brand standards. You will require 3+ years of relevant retail leadership experience to meet key service and sales KPIs. Your role will also include training and developing staff to enhance customer satisfaction.
Key Responsibilities: • Enforce compliance with Company policies and standards • Coach team members on best customer service practices • Provide Manager-on-Duty coverage for operational consistency • Oversee store programs, including birthday parties and events • Drive sales through productive BOPIS and Same Day Delivery
Requirements: • At least 3 years in retail management roles • Ability to lift and move merchandise safely • Proficient in using POS systems • Willingness to work varied shifts including evenings • Committed to asset protection initiatives
Drive success at Michaels by leading a dynamic sales team focused on customer engagement and sales growth. #J-18808-Ljbffr