Become a Technical Support Representative at 7shifts, where your problem-solving skills can make a difference! Engage with customers through multiple channels while helping them use our platform effectively.

In this pivotal role, you'll address customer inquiries, provide training, and foster a solid understanding of their business needs. Collaborative teamwork and an eagerness to track solutions will enhance client satisfaction and user experience with 7shifts.

Key Responsibilities: • Serve as the first contact for customer queries • Create and share product training resources • Identify and document issues for product improvement • Engage in team meetings for continuous improvement • Discover and implement solutions for customer challenges

Requirements: • 1-2 years of technical support experience • Strong communication for clear customer interactions • Experience with web or mobile app troubleshooting • Detail-oriented with a resourceful mindset • Willingness to learn and adapt to changing needs

Support the restaurant industry with 7shifts by delivering top-tier technical assistance and customer care. #J-18808-Ljbffr

📌 Technical Support Representative at 7shifts (Winnipeg)
🏢 7shifts
📍 Winnipeg