Join the British Columbia College of Nurses & Midwives as the Manager of IT Operations & Services, overseeing crucial IT infrastructure and staff in a hybrid setting. In this vital role, you'll lead IT service delivery, ensuring that technology platforms meet operational needs. Located in Vancouver, you will manage staff development and create a collaborative culture across IT services.

Your focus will be on driving continuous improvement and operational excellence within IT functions. Key Responsibilities:

- Direct leadership and coaching of IT Services team
- Strengthen collaboration within User Support and Infrastructure
- Own user support lifecycle and service request processes
- Improve knowledge management and self-service capabilities
- Monitor infrastructure risks and ensure readiness

Requirements:

- Bachelor’s degree in relevant field
- 7-10 years of IT operations experience
- Minimum 3 years in leadership roles
- In-depth knowledge of cloud platforms like Azure
- Experience with IT service management frameworks

Leverage your leadership in IT operations to enhance service delivery at BCCNM while fostering an inclusive culture.

📌 Manager of IT Services in Vancouver
🏢 BC College of Nurses & Midwives
📍 Vancouver