Join Honeywell as a Senior Field Service Supervisor and guide a skilled team in Ottawa. Ensure customer satisfaction while optimizing field service operations and resources.
This role involves leading a team of field service technicians to achieve service objectives. You will monitor KPIs, provide technical support, and drive improvements in service delivery. Building robust customer relationships and maintaining compliance with quality and safety requirements are key aspects of this position.
Key Responsibilities:
• Plan and assign work for optimal resource use
• Monitor performance metrics and backlog to meet commitments
• Support issue resolution through technical guidance
• Collaborate with cross-functional teams to enhance operations
• Coach and evaluate technician performance regularly
Requirements:
• Post-secondary degree in engineering or related field
• Over 5 years in building automation or related industries
• 2+ years leading technical service teams
• Secret Level Clearance eligibility
• Valid G Driver’s license and travel needed
Lead and inspire your team to achieve service excellence at Honeywell.
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📌 Senior Field Service Leadership Role (Ottawa)
🏢 Jobtailor
📍 Ottawa