Manuvie is hiring for a CyberArk Operations Analyst position focused on operational support and incident management. This hybrid role emphasizes troubleshooting and collaboration in privileged access management.

The successful candidate will support the day-to-day operations of CyberArk services, manage incidents and service requests, and work closely with engineering teams. You will need 2-5 years of relevant experience in cybersecurity operations, alongside strong communication and problem-solving skills to effectively meet SLAs and enhance user engagement.

Key Responsibilities:



• Provide operational support for CyberArk and PAM services • Manage service requests and incidents per SLAs • Support onboarding and maintenance of privileged accounts • Collaborate on troubleshooting CyberArk-related issues • Maintain operational documentation and knowledge articles

Requirements: • 2-5 years in CyberArk or IAM operations • Experience with Jira, ServiceNow, or similar • Solid troubleshooting and analytical skills • Proven communication with technical and business teams • Ability to handle multiple priorities efficiently

Drive operational excellence in an impactful role supporting Manuvie's CyberArk services. #J-18808-Ljbffr

📌 CyberArk Analyst in Operational Support (Winnipeg)
🏢 Société Financière Manuvie
📍 Winnipeg