Medical Secretary Regular Full time, occasional evening and weekend hours may be required 41918 to $49935 (along with HOOPP pension plan and benefits, depending on eligibility) ASAP Qualified applicants are invited to submit their application online using the link below: Flemingdon Health Centre (FHC) is an engaged and involved member of some of Toronto’s most dynamic neighborhoods; FHC is a registered charity and an incorporated not-for-profit Community Health Centre (CHC), with a vision of Strong Healthy Communities. Across our three sites, we provide a range of health-related services based on the social determinants of health with extensive community engagement. At FHC, we believe that health is much more than just the absence of disease.

Our approach to community health encompasses the social determinants of health which includes education, employment, isolation, food security and social supports, and utilizes a community development model to promote health, prevent disease, and strengthen community capacity. We value health equity, inclusion, community engagement, accountability & transparency, excellence and collaboration & partnerships. To provide administrative support to primary health care, allied health, and community programs.

Always provides customer service for the entire health centre ensuring a welcoming environment for clients, providers and everyone that walks through the doors. Assesses new clients/walk-in clients/emergency situations and contacts nurse on call for client triage. Verifies and/or updates all client demographic data when the client arrives for their appointment.





Maintains up to date medical records by timely uploading incoming faxes and scanning relevant documents. Manages challenging situations in person and on the phone maintaining a calm and collected behaviour and applying de-escalation/defusing techniques. Screens potential new clients to ensure that they live in the catchment area and have a valid Health Card or proper documentation regarding their status in the country.

For those who do not live in the catchment area, they are directed to a Community Health Centre in their area. Responsible for telephones including answering calls, retrieving messages from, and connecting to answering service. Provides cross coverage for other admin staff during lunch breaks, vacation, etc.

Conducts administrative tasks including both front desk and back-office duties, & provides backup as required. Supports the collection and data entering of socio economic and demographic data. Makes recommendations for policy and/or procedural improvements achieving quality and efficient workflow processes. understanding FHC population health needs and emerging needs of new residents (i.e., Adheres to FHC policies and procedures.





Initiates procedures related to privacy breaches while ensuring privacy policies and procedures are always followed. Participates in QI problem solving and contributes to continuous improvement within the team. Provides team support by helping other team members during busy times and providing back up support as required.

Post-secondary education an asset Medical Secretary certificate or equivalent Excellent interpersonal skills to liaise with community professionals and staff. Familiarity with using an electronic medical record system (PS Suite experience a plus) Proficiency in typing and in the use of computers and various software and applications such as MS Office, Microsoft 365, and other web-based tools. Demonstrated cultural competency and experience working in diverse communities and marginalized communities.

Fluency in oral and written communication in English and Chinese, Mandarin or Spanish is a requirement. Incumbent will be expected to work some evenings and/or weekend hours based on organizational demands and community needs.

Note: This is a bargaining unit position with UFCW. We encourage applications from individuals who can identify with the diverse communities we serve. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process.

Please note that FHC does not use Artificial Intelligence in their recruitment process. If you believe any job posting is fraudulent, please call our office: Flemingdon Health Centre at 10 Gateway Boulevard in Toronto.

📌 Medical Administrative Assistant/HEALTHCARE SECTOR (Markham)
🏢 Flemingdon Health Centre
📍 Markham