Elevate customer service at Salomon as a Bilingual Customer Service Expert serving the Quebec region. Your fluency in French and English will enhance the dealer experience and support key business functions.
In this full-time role, you will take ownership of the order cycle from creation to delivery, ensuring timely execution and strong communication with internal teams. The CSR plays a pivotal role in supporting the revenue goals while contributing to an inclusive company culture.
Key Responsibilities:
• Act as the primary contact for dealers and Sales Representatives
• Manage order data and resolve discrepancies
• Communicate order statuses efficiently with customers
• Collaborate to exceed monthly shipping targets
• Assist team members to achieve KPIs
Requirements:
• High School Diploma or equivalent
• 1-3 years in customer service, preferably B2B
• Knowledge of Salesforce or CRM tools
• Solid self-management skills and adaptability
• Effective communication skills in fast-paced settings
Utilize your skills to foster outstanding customer relationships at Salomon, recognized worldwide for its innovative products.
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