Join Our Growing Healthcare Team

Position: Medical Office Administrator

Location: Palmdale Health Centre — 3090 Kingston Road, Scarborough, ON

Compensation: $17.95 per hour

Benefits: Available after successful completion of the probationary period

Start Date: August 24, 2026

About Palmdale Health Centre

Palmdale Health Centre is a multidisciplinary healthcare clinic committed to providing accessible, professional, and compassionate care. Our team works collaboratively to create a positive patient experience while ensuring the clinic operates efficiently and effectively.

About the Role

As an MOA, you will be an important part of the patient experience and the day-to-day operations of the clinic. You will serve as one of the first points of contact for patients while supporting clinicians with administrative and front-desk responsibilities.

Key Responsibilities

- Welcome patients and provide a friendly, professional experience.
- Manage the front desk and respond to patient questions and requests.
- Answer incoming calls, emails, and appointment inquiries.
- Schedule, reschedule, and confirm appointments using JaneApp.
- Manage patient check-in and check-out processes.
- Maintain accurate and up-to-date patient information and clinic records.
- Support administrative requirements related to MVA and WSIB patients.
- Assist with billing, direct billing, payments, and insurance-related administration.
- Communicate professionally with patients, clinicians, insurers, and other stakeholders.




- Maintain an organized and efficient front desk environment.
- Provide general administrative support to ensure smooth daily clinic operations.

What We're Looking For
- Minimum 6 months of customer service experience.
- Previous medical office or healthcare administrative experience is strongly preferred.
- Hands-on experience using JaneApp.
- Working knowledge of MVA and WSIB processes.
- Strong verbal and written communication skills.
- Ability to multitask and remain organized in a busy clinic environment.
- Professional, friendly, and compassionate approach when interacting with patients.
- Ability to work independently while also contributing effectively to a team.
- Robust sense of responsibility, reliability, and initiative.

The Ideal Candidate You don't need to know everything on day one. We are looking for someone who is dependable, eager to learn, takes initiative, and genuinely enjoys helping people.

The ideal candidate is confident managing a busy front desk, comfortable communicating with patients and healthcare professionals, and able to stay organized and professional in a fast-paced environment.

If you are looking for an opportunity to grow within a healthcare setting and be part of a collaborative team, we would love to hear from you.

How to Apply

Please send your resume to: [email protected]

Only candidates selected for an interview will be contacted.

Pay: $17.95 per hour

Benefits

- Dental care
- Extended health care
- Life insurance
- Vision care

Work Location: In person

📌 Medical Office Administrator (Scarborough)
🏢 Palmdale Health Centre
📍 Scarborough