Job Overview

We are seeking either a part-time or full time position for medical office assistant to join our healthcare team.

We offer flexible working hours either part-time or full-time. Our office is open Monday through Saturday. We currently employee 3 long-term medical office assistance. We are looking to add 1 individual to the team as we have 2 current physicians joining our office shortly. Our EMR is MedAccess. We can potentially offer her 1 week of training prior to starting as well.

Duties

- Greet patients and visitors warmly, providing exceptional customer service at the front desk

- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly

- Maintain accurate electronic medical records (EMRs) using MedAccess, ensuring confidentiality and organizationusing MedAccess

- Verify patient insurance information and assist with billing or payment processing as needed

- Prepare exam rooms, update patient charts,



and assist with administrative tasks related to patient intake and check-out

- Coordinate appointment scheduling, cancellations, and follow-up reminders efficiently

- Support the medical team by handling administrative duties such as filing, faxing, and data entry

Requirements

- Previous experience with MedAccess is preferred but not mandatory

- Robust knowledge of medical terminology to accurately document patient information

- Past experiences preferable but not a requirement

- Excellent organizational skills with attention to detail in managing schedules and records

- Ability to operate multi-line phone systems confidently and professionally

- Demonstrated office experience with proficiency in office equipment and software applications

- It is preferable if the applicant is multilingual, particularly in Punjabi but not a requirement

Pay: $20.00-$22.00 per hour

Work Location: In person

📌 Medical Office Assistant (Richmond)
🏢 Ackroyd Medical Centre
📍 Richmond