We are seeking a dedicated and organized Medical Office Assistant (MOA) to join our team at My Medical Centers Ottawa Orléans . The MOA will play a vital role in ensuring the smooth operation of our clinic by managing administrative and patient care tasks. The ideal candidate is compassionate, detail-oriented, and productive, with excellent communication and organizational skills.

Key Responsibilities1. Front Desk & Patient Interaction

- Greet patients warmly and provide excellent customer service.
- Schedule, confirm, and manage patient appointments.
- Handle patient inquiries in person, by phone, or via email.
- Assist patients with check-in and check-out procedures.

2. Administrative Duties

- Maintain and update patient records in the Electronic Medical Record (EMR) system ( Experience in OSCAR Pro is a must)
- Process referrals, requisitions, and insurance forms (OHIP and private billing).
- Handle faxing, scanning, and filing of medical documents.
- Order and maintain office and medical supplies.

3. Clinical Support (if applicable)

- Prepare examination rooms and assist physicians as needed.
- Measure and record patient vitals (height, weight, blood pressure, etc.).
- Provide basic instructions to patients regarding procedures or medications.

4. Billing & Insurance Processing





- Process OHIP and private insurance claims.
- Verify patient insurance coverage and handle invoicing.
- Ensure accurate entry of billing codes.

5. Confidentiality & Compliance

- Ensure all medical records and patient information remain confidential, following PHIPA and clinic policies.
- Follow clinic procedures for infection control and safety.

Qualifications & Skills ✅ Education & Experience:

- Medical Office Assistant diploma or relevant certification (preferred).
- Previous experience in a medical office or healthcare setting (an asset).

✅ Technical Skills:

- Proficiency in EMR systems (OSCAR Pro).
- Strong computer skills (Microsoft Office, scheduling software).

✅ Soft Skills:

- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work in a fast-paced medical environment

How to Apply: We would love to hear from you if you are passionate about healthcare and have the skills to excel in this role! Please submit your resume and cover letter to [email protected]

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Experience

- Medical office: 1 year (required)
- OSCAR Pro: 1 year (required)

Language:
- English (required)

Work Location: In person

📌 Medical Office Assistant (Orléans)
🏢 My medical Centers
📍 Orléans