- Perform administrative and clerical duties supporting the medical practice.

- Book, schedule, reschedule, confirm, and communicate appointment details to patients, including dates, times, locations, and instructions.

- Answer calls, return messages, and respond to patient inquiries professionally and courteously.

- Greet patients and support smooth, effective patient flow.

- Maintain an accurate daily schedule and up-to-date patient information in the EMR.

- Accurately upload and file documents, reports, forms, correspondence, and referrals into the correct patient chart, ensuring proper identification and categorization.

- Demonstrate exceptional attention to detail when entering information, scheduling appointments, and maintaining electronic records.

- Maintain strict patient confidentiality and privacy.

- Keep the reception area and clinic area organized, clean, and welcoming.

- Demonstrate strong organization, multitasking, problem-solving, and time-management skills.





- Work effectively both independently and as part of a team.

Qualifications and Requirements

- Minimum 1 year of experience in a medical office setting is required

- Experience with electronic medical record (EMR) software is required; general computer knowledge alone does not meet this requirement

- Excellent attention to detail and accuracy is essential

- Demonstrated ability to accurately upload, organize, and manage documents and referrals within an EMR

- Excellent verbal and written communication skills

- Strong accuracy, multitasking and time-management skills

- Ability to work independently and collaboratively as part of a team

- Strong ability to maintain patient and clinic confidentiality and privacy

Pay: $18.00-$20.00 per hour

Work Location: In person

📌 Medical Secretary/Receptionist (Ajax)
🏢 Ajax Medical Centre
📍 Ajax