Join Roots as a Team Lead and play a pivotal role in enhancing customer satisfaction and team performance. Make a positive impact in a retail setting that thrives on brand loyalty and exceptional service.
In this role, you will support the Store and Assistant Managers, empowering your team to achieve operational goals while promoting a customer-focused culture. You will leverage your retail apparel experience to provide guidance, manage POS operations, and maintain high standards of service at all times.
Key Responsibilities:
• Drive a customer-centric selling culture
• Assist in resolving customer service issues
• Provide ongoing feedback to enhance team performance
• Ensure scheduled breaks for team members
• Execute opening and closing procedures accurately
Requirements:
• 1+ years in a retail apparel setting
• Effective team leadership capabilities
• Strong skills in organization and problem-solving
• Commitment to exceptional customer service
• Availability for flexible shift work
Support Roots' mission to create a healthy shopping environment while encouraging personal growth.
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📌 Team Lead Position at Roots (West Vancouver)
🏢 Roots
📍 West Vancouver