Meter Data System Operator (PWU)

#2026-155

Location:

Brampton (Kennedy), Hybrid

Department:

Network Metering

Number of Vacancies:

1

Hours per Week:

35

Rate of Pay:

$36.53/hr - $53.48/hr

Posting Open:

August 17, 2026

Posting Closed:

August 28, 2026

At Alectra, we energize a brighter future by empowering our workforce through the talent of tomorrow's bright minds. We promote a culture that encourages collaboration, celebrates innovation and supports lifelong learning. We are committed to creating a safe and inclusive workplace where everyone succeeds and has the opportunity to make a meaningful difference.

*This position combines the AMI Operator and MV90 Operator roles.

Position Purpose

This position is responsible for operating the assigned application to provide data to downstream systems for Validation, Estimation and Editing (VEE). The operator is responsible for reviewing the exceptions generated from the validations performed by the application.

Key Responsibilities/Accountabilities

- Ensures meter data is received as per schedules, and reviews, validates, and edits the data to provide accurate and timely data to downstream systems. Ensures operational tasks and corrective actions are performed in compliance with rules and regulations established by the Independent Electricity System Operator, Measurement Canada, Ontario Energy Board and Alectra.
- First point of contact to identify, receive and / or troubleshoots meter data discrepancies regarding new customer installations, meter data, IESO trouble reports, etc. Discrepancies must be resolved within established timelines and ensure correct data is used by the IESO to prepare the power bill for Alectra, and for customer billing.
- Sets up or upgrades metering installations for retail and wholesale interval meter points. Collaborates with other teams as required to ensure the accuracy of the meter data and to resolve communication problems.

- Assist with resolving data communication issues relating to meter interrogation.
- Manage failed calls, exception reporting and issue resolution.

- Collaborates with Specialists and Metering field teams to resolve metering or communication problems. Issues service orders as required and follows up in compliance with Alectra and Ontario Energy Board standards.
- Coordinates with Metering to do a manual read on any recorders that require one.

- Update batch files, used for daily, weekly and monthly transfers, with any account changes, additions or deletions.
- Ensure all communications and meter functions are being properly captured.

- Create analysis reports identifying failures and gaps and recommend solutions.

- Perform transfer of meter data and verification of receipt and taking corrective measures when issue arise.
- Performs testing and validation of all AMI/MV90 systems, components and integrations including head ends, system upgrades, patches and integration testing




- Performs testing and validation of firmware upgrades for meters and network equipment prior to release

- Ensures interval data is accurate and available to support customer billing, field activities and reporting requirements, Net System Load Shape calculations, retailer requirements, wholesale settlements, power bill computations and customer inquiries

- Responsible for a working knowledge and understanding of and make all efforts reasonable to work in accordance with and ensuring work is done in compliance with the appropriate safety legislation, EUSR rules, Alectra policies and procedures and safe work practices that apply to the work while adhering to the internal responsibility system. Reports any unsafe conditions or observed unsafe work practices using Alectra procedures.
- Supports resolution of customer information requests/inquiries through kVA analysis reports, and peak demand inquires.
- The incumbent may be asked to perform other related duties which may be assigned from time to time.

Qualifications, Knowledge, Skills and Competencies Education & Specialized Knowledge

- Successful completion of Post-Secondary Diploma or Degree in Computer Science, Information Systems, Electrical Engineering Technology, or a related technical discipline; an equivalent combination of education and relevant experience may also be considered.
- Demonstrated knowledge meter reading databases such as MV90 or AMI is a definite asset.
- Knowledge of IESO and OEB Rules and Regulations, including settlement processes are definite assets.
- Demonstrated knowledge of power billing rates and metering technologies is an asset.

Experience

- Minimum five (5) years related experience.

Skills/Abilities/Competencies

- Demonstrated excellent judgment, problem solving and decision-making skills. Excellent interpersonal skills and demonstrated written and verbal communication skills with external contacts, internal departments and co-workers.
- Strong organizational and time management skills.
- Demonstrated knowledge of MS Office (Word & Excel & Outlook) and other applications.
- Demonstrated knowledge of Power Bi, Power Automate and Power Query an asset
- Strong analytical abilities with demonstrated application of math skills.
- Working knowledge of the Measurement Canada Act and Regulations in relation to electricity metering.
- Experience in performing statistical analysis.
- Strong knowledge of metering concepts and supporting technologies.
- Knowledge of Alectra Utilities’ business systems used by Network Metering considered an asset.
- Demonstrated ability to solve moderately complex problems, including a facility for ratios and multipliers




- Demonstrated ability to work independently
- Demonstrate strong customer focus

Working Conditions

- Work involves minimal unpleasant conditions or hazards, resulting in minimal discomfort or risk of danger - work is performed in the office.

Ready to Apply? If this chance aligns with your aspirations and excites you, we encourage you to apply! Simply click the apply button to submit your resume and take the next step in in energizing your future within Alectra.

Due to the high volume of applications, we are unable to accept resumes via email. To be considered an internal applicant, you MUST apply via Dayforce using your Alectra email address.

*First consideration will be given to permanent employees in the PWU bargaining unit.

**As per the Collective Agreement, any permanent new hire in their bargaining unit must remain in their current position for at least twelve (12) months prior to commencing a new position.

New! Explore Our Internal Talent Hub

At Alectra, we are committed to supporting you energize a brighter future. We encourage all employees interested in applying for internal positions to take advantage of the resources available in our Internal Talent Hub. Here, you can find valuable tools and information, including:

- Resume Tips: Learn how to craft a strong and effective resume that highlights your skills and experiences.
- Interview Preparation: Access guidelines and best practices to help you prepare for your interviews with confidence.
- Internal Hiring Practices: Gain insight into our internal hiring processes and understand how you can leverage your current role and achievements to advance your career within Alectra.

To explore these resources and more, please visit Talent Resources Hub.

Supporting Every Employee’s Journey

At Alectra, we celebrate diversity and are committed to an inclusive recruitment process that honours the dignity and independence of all applicants. If you require accommodation for a disability during the process, please contact [email protected]. We will work with you to ensure your needs are being met to the point of undue hardship.

Thank you for your interest in advancing your career with us. While we value all internal applicants, not every candidate will be selected for an interview. However, we are committed to keeping you informed and will provide feedback at some point during the hiring process.

Use of Artificial Intelligence (AI) in Recruitment

At Alectra, we’re committed to energizing a brighter future through innovation and responsible technology use. While we may use digital tools to support the efficiency of our recruitment process, we do not use AI to identify or screen candidates. Applications are personally reviewed by either a member of the Talent Acquisition team or one of the hiring leaders, ensuring a fair and human-centered experience for all applicants.

Your unique contributions matter, thank you for continuing to energize a brighter future.

📌 Meter Data System Operator (PWU) (Brampton)
🏢 Alectra Utilities
📍 Brampton