Make an impact as a Full time Customer Care Facilitator at the Workers Compensation Board in Regina. This position is centered on administering worker benefits and guiding recovery processes in a collaborative environment.
With the WCB’s focus on transformation, you will have the opportunity to directly positively influence the lives of workers in Saskatchewan. This role requires a university degree and relevant case management experience, emphasizing leadership in return-to-work strategies. You’ll engage with workers, employers, and service providers to optimize recovery planning.
Key Responsibilities:
• Administer benefits under the Workers Compensation Act
• Lead goal-oriented recovery and planning strategies
• Prepare detailed decisions in plain language




• Collaborate with employers and healthcare professionals
• Manage an assigned caseload of individual worker cases
Requirements:
• Bachelor's degree in health care, business, or social sciences
• Minimum 1-2 years experience in case management
• Valid class 5 Saskatchewan drivers license
• Proven ability to handle case management
• Excellent communication and leadership skills
Leverage your case management expertise to drive successful recovery outcomes for workers at the WCB.
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