Join SE Health as a Network Operations Center Support Specialist and help maintain our critical IT infrastructure. This role focuses on incident response, troubleshooting, and communication in a fast-paced workplace. As a NOC Support Specialist, you will need at least 5 years of Level 2 support experience, ideally in a healthcare setting.

Your responsibilities will include monitoring applications, responding to alerts, and coordinating with vendors for complex issues. Excellent communication skills and a customer-oriented approach are essential Key Responsibilities:

- Continuously monitor applications and network performance
- Identify, troubleshoot, and escalate issues efficiently
- Maintain documentation for incidents and resolutions
- Communicate promptly with stakeholders during incidents
- Conduct routine maintenance and health checks Requirements:
- 5+ years in Level 2 support in large organizations
- Experience with Internet networking and VPN
- Strong verbal and written communication skills
- Ability to manage schedules and multitask
- Flexibility in working hours for system maintenance Use your expertise to enhance service delivery and support our vision at SE Health.

📌 Network Operations Center Support Specialist (Markham)
🏢 SEHC
📍 Markham