As a Night Auditor, you will be responsible for providing a detailed review of accounting entries and at night providing a welcoming and friendly guest experience to everyone staying with us.

You will be working on your own most of the time from approximately 11pm to 7 am. Reporting to the Front Desk Manager, you are responsible for performing the following tasks to the highest standards:

Responsibilities are as follows

- Provide friendly, customer-oriented service.

- Register arriving guests

- Provide information on hotel facilities and local points of interest

- Provide guest services (concierge), baggage handling as required.

- Process check-outs.

- Process telephone calls and reservations from all sources.

- Resolve minor guest complaints and/or refer to Hotel Manager or Front Desk Supervisor as required

- Complete cash summary and submission each shift.

- Accurately posting room fees and related taxes.

- Verifying all account entries and balances.

- Address any discrepancies.

- Conduct hotel walk around from time to time to make sure doors are closed and all is in good order.

- Provide cleaning to public areas as required and time allows





What attitudes, behaviours and skills are we looking for?
- Experience serving guests in the hospitality industry is an asset

- Strong English communication skills (written and verbal) with emphasis on problem-solving.

- Must be a team player.

- Good attention to detail and good judgement.

- Prior cash and credit card transactions and clerical experience is an asset.

- Basic computer skills are necessary for using the Reservation System.

- Must be self-motivated within the office environment and able to work with minimal supervision.

- Must have a valid work permit for Canada to be considered.

- A Criminal Record Check is required

Perks and Benefits
- Shared staff accommodation. Private room.

- Laundry facilities in all housing units

- Team lunches and activities

- Health benefits

- Friends and family discount at The Robson (Jasper) and Mountaineer Lodge (Lake Louise) and Best Western Plus Valemount Inn and Suites based on availability

- Advantages after six months #BWV

📌 Night Audit (Valemount)
🏢 Vantage Hotels
📍 Valemount