Join EQ Bank as a D2C Market Lead, shaping the future of banking for Canadians through creative reverse mortgage solutions. Manage the entire consumer journey while ensuring operational excellence.Reporting to the VP of Decumulation, you will lead the Direct-to-Consumer channel and focus on driving growth and enhancing customer retention. You'll set the strategy and lead cross-functional teams to deliver best-in-class services, ensuring alignment between marketing, sales, and technology.Key Responsibilities:Oversee the full lifecycle of D2C reverse mortgage servicesDevelop customer acquisition and retention strategiesFoster collaboration across sales, marketing, and operational teamsEvaluate performance metrics to drive profitabilityEnsure exceptional customer satisfaction and engagementRequirements:Extensive experience in leadership within financial servicesStrong grasp of marketing strategies and customer insightsFamiliarity with reverse mortgage products and regulationsExcellent analytical and problem-solving capabilitiesOutstanding interpersonal communication skillsDrive innovation in banking services as part of EQ Bank, where your insights will have a direct impact on Canadian consumers.#J-18808-Ljbffr

📌 c Market Lead At Eq Bank (Toronto)
🏢 EQ Bank
📍 Toronto