Join us in Toronto as a Solutions Engineer specializing in AWS Connect. Drive cloud contact center migration and implement agentic AI solutions across various business units.In this pivotal role, you will leverage your deep technical knowledge of Amazon Connect to design and execute integrations with internal systems. Key responsibilities include building cutting-edge AI capabilities and collaborating with business stakeholders to ensure successful implementation. Your role will involve mentoring others to optimize the use of the Amazon Connect platform.Key Responsibilities:Technically integrate Amazon Connect with enterprise systemsBuild agentic AI solutions directly in Amazon ConnectConnect contact center platforms with CIAM and authenticationWork closely with architects for project successProvide training on operational best practicesRequirements:Expertise in Amazon Connect and contact center designsExperience with agentic AI and IVR integrationsStrong history in migration projects within enterprisesProficient in CIAM integration methodsAbility to mentor and develop technical teamsUtilize your AWS Connect expertise to transform contact center capabilities in this engaging engineering role.#J-18808-Ljbffr

📌 Toronto Aws Connect Solutions Engineer
🏢 GuruLink
📍 Toronto