What this job involves: JLL is hiring an experienced facilities management professional to lead the occupancy planning and move management strategy for a prominent energy sector client. across its portfolio. This role will be critical in building an exceptional relationship with the client and serving as a key contact. We will rely on your expertise to optimize space, drive process improvements and manage complex relocations while providing financial oversight to this area.

You will provide a "boots on the ground" perspective to the the facilities management team and client for all move activities, and ensures quality service delivery and acts as an effective "change agent" .

This role requires being on-site at the client's office (downtown) 5 days/week.

What your day-to-day will look like: Occupancy Planning & Strategy

- Analyze client portfolio and identify space optimization opportunities
- Develop and implement occupancy strategies with CRE Leadership
- Track headcount projections (1-3 year horizon) and forecast supply/capacity
- Create Migration and Stack Plans; develop Regional Occupancy Plan of Record
- Manage space allocation per master plans for relocations, remodeling, and rental space moves
- Conduct Site Audit Data reviews (seat assignments, occupancy, vacancy) with Facilities Management
- Apply and educate stakeholders on space policies, standards, and protocols

Move Management & Project Administration

- Manage project staffing, scheduling, scope, and budgets; handle change orders proactively
- Review and approve timesheets, invoices, and project reports for client submission




- Facilitate project kick-offs with internal staff and stakeholders
- Participate in quarterly budget reviews; maintain revenue status across multiple projects
- Develop quality plans for each account; monitor service delivery results
- Complete all internal project close-out activities and documentation

Relocation Execution

- Manage all relocation activities: planning, scheduling, implementation, and post-move support
- Ensure OP Playbook and RPM operations manual are current and followed
- Prepare RFPs and manage vendor procurement (technology, telephony, furniture, etc.)
- Evaluate vendor compliance with performance standards
- Manage furniture plans, budgets, installation, and quality control through punch lists
- Oversee CAFM system data input to maintain accurate occupancy information
- Coordinate work orders, small projects, furniture reconfigurations, and space enhancements
- Provide on-site move support: signage, directions, issue resolution

Client & Stakeholder Management

- Serve as primary client relationship manager; represent JLL at leadership level
- Manage expectations, provide constructive feedback, and identify improvement opportunities
- Establish regular communication channels with clients, partners, and internal teams




- Coordinate seamless transitions and facilitate clear communication across OP, RPM, and Facilities teams

Technical & Space Management

- Work with platform support to maintain CAD/CAFM drawings and CAFM database with required detail
- Coordinate updates to record drawings as spaces are remodeled
- Track and report floor occupancy by department for cost allocation
- Support design of productive workspaces aligned with organizational objectives
- Manage asset divestment when buildings are sold or vacated

Required Qualifications: Experience:

- 6+ years in occupancy planning, facility, project, or construction management in Corporate Real Estate
- Background in occupancy planning, project management, construction, architecture, or strategy planning preferred

Technical Skills:

- Proficient in CAD/CAFM technology with move management module and/or facilities management systems
- Strong Microsoft Excel, Project, and Office Suite skills
- Working knowledge of architectural drawings, furniture planning, and space planning concepts
- Understanding of RFP/RFQ documents, contracts, and proposal terminology

Other Requirements:

- 5 days in office per week required
- Flexibility with work hours and travel as needed
- Ability to drive to client sites within region
- Must work outside normal business hours when required
- Physical ability to walk distances, stand extended periods, stoop, kneel, crouch, crawl
- Ability to lift/carry 25 lbs regularly; occasionally lift/move 10-50 lbs
- May occasionally work in outside weather conditions

📌 Occupancy Planning & Move Manager (Calgary)
🏢 JLL
📍 Calgary