OFFICE MANAGER - CALEDON (ALTON), ON

Overview

TPC Toronto at Osprey Valley is one of Canada’s premier golf destinations. Our common purpose is to achieve service excellence for every Guest, every time.

With our transformation into a true resort featuring both world class golf and amenities currently ongoing, we are focused on attracting and retaining a highly skilled, motivated, and loyal staff, dedicated to working together as a team toward our common purpose.

We believe one of Osprey Valley’s most valuable assets is our team members who embrace the vision, mission, and values of the organization. We believe that talented people will continue to make us the leader in Canadian golf, and that a single person can make a difference. In return for this contribution, we strive to offer a challenging, yet rewarding work experience in a fast-paced, safe, and energetic team environment.

Reporting to the Chief Financial Officer (CFO), the Office Manager will be responsible for a broad range of office support matters, including day-to-day office and executive administration, technology support for staff across the property in partnership with our outsourced IT provider, and a variety of property management tasks related to the company’s owned rental properties.

Responsibilities for this position will include:

Office and Executive Management:

- Oversee daily office operations, ensuring a clean, organized, and well-stocked workplace.
- Manage office supplies, equipment, and vendor relationships, including ordering and inventory tracking.
- Handle incoming mail, deliveries, and phone calls.
- Maintain organized filing systems (physical and digital) for company records, contracts, and correspondence.
- Support the HR team with new hire onboarding logistics, including workspace setup, supplies, and orientation materials.
- Ensure compliance with health, safety, and workplace policies.
- Provide administrative support to members of the Executive Team, including calendar management, correspondence, and document preparation.
- Coordinate travel arrangements, itineraries, visa applications, and expense reporting for the Executive Team.
- Prepare, proofread, and format reports, presentations, and communications on behalf of leadership.
- Handle sensitive and confidential information with discretion and professionalism. Act as a liaison between the Executive Team and staff, vendors, and external partners.
- Schedule and coordinate internal and external meetings, including booking meeting rooms/spaces and managing calendar invites.
- Prepare meeting agendas, materials, and minutes as needed.
- Coordinate logistics for larger meetings or events, including catering, equipment,



and attendee communications.
- Manage shared calendars and help resolve scheduling conflicts across the Executive Team and departments.

IT Support

- Serve as the primary internal point of contact with the outsourced IT managed service provider (MSP) for day-to-day technology needs.
- Field and triage staff technology issues (hardware, software, network, and account access), submitting and tracking support tickets with the MSP through resolution.
- Coordinate equipment setup, software installations, and account provisioning/deprovisioning for new hires and departing staff in partnership with the MSP.
- Maintain an inventory of company technology assets, licenses, and subscriptions. Communicate planned maintenance, outages, or IT policy updates from the MSP to staff.
- Escalate urgent or complex technical issues appropriately and follow up to ensure timely resolution.

Property Management

- Provide administrative support for the company’s portfolio of owned rental properties, including staff housing, working alongside property management staff and/or external contractors.
- Support the resolution of property management issues within the Osprey Valley property, escalating to the appropriate parties as needed.
- Track and help coordinate routine maintenance requests, service appointments, and vendor scheduling for rental units.
- Maintain organized records related to leases, tenant correspondence, inspections, insurance, and property files.
- Assist with tracking rent collection, utility accounts, and property-related invoices and expenses.
- Help coordinate move-in/move-out logistics and communicate with tenants and vendors as required.
- Support ad hoc property-related projects, research, and reporting as requested by the Executive Team.

Qualifications & Experience:

- 2+ years of experience in office management, administrative support, or executive assistance (property management experience an asset).
- Embracing and living our Common Purpose and Core Values as an organization. Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
- Excellent written and verbal communication skills.
- Comfortable acting as a liaison with outsourced service providers (e.g., IT/MSP, vendors, contractors).




- Proficient in all Microsoft Office applications.
- High level of discretion and sound judgment when handling confidential or sensitive information.
- Self-starter who works well independently and takes ownership of tasks.
- Familiarity with property management concepts (leases, maintenance coordination, vendor management) is an asset.

Preferred Qualifications

- Diploma or degree in Business Administration, Hospitality Management or related field
- Strong proficiency with Microsoft Office, particularly Excel, Word, Outlook and Teams
- Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.
- Excellent written and verbal communication skills.
- Strong attention to detail and accuracy.
- Ability to handle confidential and sensitive information with discretion.
- Strong problem-solving and decision-making skills.
- Ability to work independently while collaborating effectively with multiple departments.
- Demonstrated ability to identify process gaps and implement administrative improvements.
- Strong customer-service mindset and professional interpersonal skills.

Expected Start Date: September 2026 Job Type: Full-time position

Compensation: $55k-$70k annually

Job Status: Existing Role

Only candidates invited for an interview will be contacted.

TPC Toronto at Osprey Valley is an equal opportunity employer and is committed to diversity and inclusiveness in all its work. We work proactively to be fair and reasonable in practice and to build diversity into our teams. Accommodations are available on request for candidates taking part in all aspects of the selection process.

As part of our recruitment and selection process, Osprey Valley may use artificial intelligence (AI)–enabled tools to support activities such as application screening and candidate matching. These tools are used to assist, not replace, human decision-making, and all hiring decisions are reviewed by our People team.

To learn more about TPC Toronto at Osprey Valley, please visit www.ospreyvalley.com or follow us on LinkedIn at www.linkedin.com/company/tpc-toronto-at-osprey-valley/.

Job Types: Full-time, Permanent

Pay: $55,000.00-$70,000.00 per year

Benefits

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- In office parking
- Paid time off
- Vision care

Experience:
- Property management: 1 year (required)
- proficient with Microsoft: 2 years (required)
- Technically savvy: 2 years (required)
- business administration: 2 years (required)
- Office administration: 2 years (required)

Work Location: In person

📌 Office Manager (Alton)
🏢 TPC Toronto at Osprey Valley
📍 Alton