Job Summary

We are seeking a reliable, honest, and detail-oriented Office & Warehouse Associate to join our team. This position involves a split between warehouse order packing and office duties. Order packing operations are busiest in the early mornings, with office duties primarily in the afternoons.

The ideal candidate will be responsible for invoicing and administrative support, petty cash handling, and assisting with warehouse operations including order fulfillment, shipping and receiving, equipment operation, and opening/closing duties.

Duties

- Manage front desk responsibilities, including greeting customers and answering multi-line phone systems with skilled phone etiquette. Assisting with customer interactions via telephone, including outbound customer calls, order taking, picking, and fulfillment
- Invoicing, creating credit memos, auditing reports, entering bills, performing basic CRM, QuickBooks operations, and maintaining petty cash records and reconciliation
- Handling petty cash transactions accurately and responsibly
- Opening the warehouse/store promptly at the scheduled time and occasionally closing the store as required. Maintaining a high standard of punctuality and attendance to ensure uninterrupted operations
- Perform data entry, filing, and document proofreading to ensure accuracy and organization
- Safely moving inventory using a pump truck. Assisting with order picking, packaging, and fulfillment to ensure accurate and timely delivery of products
- Utilize Microsoft Office, Excel spreadsheets, Microsoft 365 Workspace, and other computer software for administrative tasks such as calendar management and report preparation
- Support office management activities including bookkeeping, inventory tracking, and supply ordering
- Supporting shipping and receiving activities, including inspecting incoming and outgoing shipments




- Performing general office duties as required
- Provide customer service support by assisting clients finding the right product, answering inquiries, and maintaining positive relationships
- Assist with warehouse operations such as inventory management, order processing, and basic logistics support
- Maintain a clean and organized work environment in both office and warehouse areas Ensuring the office and warehouse areas are clean, organized, and compliant with company standards

Requirements

- Strong knowledge of QuickBooks, POS systems, and petty cash handling
- Proven experience with office management, clerical tasks, or administrative support roles
- Excellent organizational skills with the ability to prioritize tasks effectively
- Strong communication skills, including phone etiquette
- Ability to handle multiple responsibilities simultaneously with good time management
- Ability to start work at 6:30 a.m. and perform opening duties; flexibility to close the store when required
- Strong reliability and punctuality, with an understanding that tardiness impacts store operations
- Experience using software such as Excel, Word, and Outlook (design skills are an asset)
- Ability to lift up to 20 kg
- Experience with order picking, invoicing, packaging, and loading/unloading operations is an asset
- High school diploma or equivalent required; additional office or administrative certifications are a plus

Job Type: Full-time Pay: $18.00-$22.00 per hour

Benefits

- Casual dress
- In office parking

Application question(s):
- Are you legally eligible to work in Canada?
- Are you able to start work at 6:30 a.m. and reliably open the store on time?
- Are you fluent in English, both written and spoken?
- Do you have two (2) years of experience working in an office and order packing environment?

Education:
- Secondary School (required)

Work Location: In person

📌 Office / Warehouse Associate (North York)
🏢 Tremex Construction Supplies
📍 North York