We are a rapidly growing, award‑winning franchise seeking experienced Deck Supervisors to lead shifts, supervise on‑deck employees, maintain the pool workplace, and interact with students and parents/guardians.

Job Title

Deck Supervisor

Reports to

General Manager / Assistant General Manager / Pool Operations Manager

Summary

Manages assigned shift, supervises on‑deck staff, maintains pool safety and cleanliness, and supports GSS curriculum delivery.

Responsibilities

- Provide leadership, discipline, and constructive feedback to instructors and deck teachers to ensure quality delivery of the Goldfish Swim School curriculum.
- Conduct daily pre‑shift meetings and prepare the deck for the shift.
- Conduct periodic evaluations of instructors and deck teachers.
- Interact with parents/guardians to discuss student progress.
- Act as a GSS “ambassador” to ensure customer satisfaction.
- Complete daily Deck Supervisor logs and monitor student attendance.
- Coordinate tasks required to ensure the cleanliness of the pool facility.
- Arrange for replacements for absent employees.
- Maintain appropriate levels of chemicals for the pool environment.
- Act as substitute swim instructor when necessary.




- Suggest areas for improvement and implement corrective action through in‑services or other training.
- Participate in training/in‑services as required.
- Fulfill other duties and responsibilities as assigned by the employer.

Requirements

- Ability to work with children.
- Excellent interpersonal communication and organizational skills.
- Must pass background examinations (included with training).

Education and Experience

- High school diploma or GED preferred.
- Two or more years as a swim instructor required.
- Experience as a youth sports instructor/coach, camp counselor, and/or teacher preferred.
- College degree preferred.

Certificates and Licenses

- Lifeguard certification required.
- CPR/AED certification required.
- First Aid certification required.

Work Environment

The employee is regularly exposed to heat and humidity; noise level is usually moderate.

Benefits

- Leadership roles and advancement opportunities.
- Flexible hours and convenient schedules.
- Paid training and ongoing support.
- Gift cards, shout awards, and social events.
- Future references/referrals.

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📌 Deck Supervisor (Grand Rapids)
🏢 Grand Rapids
📍 Grand Rapids