Apply Vice President Customer Experience Innovation (Surrey)

Apply Vice President Customer Experience Innovation (Surrey)

19 Aug
|
Apply
|
Surrey

19 Aug

Apply

Surrey

Elevate customer experience excellence as Vice President at APPLY, optimizing strategies that blend AI and creativity for renowned brands. Enjoy a hybrid work model emphasizing leadership development.As a key player at APPLY, you will harness 12+ years of experience in UX and product strategy to transform our customer experience functions. This pivotal role involves building a high-performance culture while spearheading the integration of agentic AI methodologies.



Your ability to mentor leaders and drive strategic initiatives will shape an innovative future for our organization.Key Responsibilities:Develop senior leaders for enhanced coaching and performanceGuide the AI transformation roadmap for Experience functionsStandardize processes for scalable client deliverablesPromote creative ambition while minimizing project wasteOversee the financial viability of the Experience functionRequirements:12+ years' experience in UX and experience designLeadership of multi-disciplinary teams of 15+ individualsHistory of delivering complex client projectsAbility to manage budgets and operational metricsExpertise in agentic AI transitions and strategiesLead the shift towards creative customer experience solutions at APPLY while developing a top-tier team.#J-18808-Ljbffr

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