Lead dispatch operations as a Coordinator at Applus+, specializing in Testing and Certification. Your role focuses on enhancing service quality and client satisfaction while managing technical teams.
As an Operations Coordinator, you will plan and direct the daily activities of NDE personnel. This includes onboarding, scheduling, and ensuring compliance with internal and customer standards. You'll act as a vital liaison between technical staff and management.
Key Responsibilities:
• Manage incoming customer calls and requirements
• Coordinate mobilization and demobilization of personnel
• Guide the onboarding process for new employees
• Develop dispatch goals and evaluate service quality
• Liaise with clients and technical staff for seamless operations
Requirements:
• Experience in a similar Coordinator or Dispatcher role
• Background in Business Administration is an asset
• Robust relationship-building and negotiation skills
• Proven organizational and attention to detail
• Flexibility for travel and varying work hours
Utilize your skills to foster collaboration and operational excellence within Applus+.
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