Advance your IT career with SIMNET as an Onsite IT Support Specialist in Whitby, Ontario. This full-time role is focused on providing dedicated support to healthcare users, ensuring operational efficiency through hands-on assistance.
The Onsite IT Support Specialist is essential for managing end-user requests and providing timely solutions. Your role will involve using diagnostic tools and applications like Microsoft Exchange and O365. The position is fully onsite and requires a robust background in IT support within a healthcare context.
Key Responsibilities:
• Provide responsive support to users via phone, email, and chat
• Work on prioritization of support tickets to meet SLAs
• Document solutions and contribute to knowledge management
• Perform installations and provide hardware support
• Ensure compliance with maintenance schedules of systems
Requirements:
• 1-3 years of IT help desk or support experience
• Bachelor’s degree or diploma in computer science
• Certification in related IT fields preferred
• Familiarity with operating systems across devices
• Excellent communication and problem-solving skills
Bring your expertise in IT support to the forefront at SIMNET, engaging directly with users in this crucial healthcare role.
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📌 IT Support Specialist Onsite at SIMNET (Whitby)
🏢 SIMNET
📍 Whitby