Join OpenText as a Cybersecurity Lead Service Manager, where you will spearhead incident response efforts in a rapid-paced environment. Focus on safeguarding client interactions and data integrity when incidents arise. You will be vital in directing incident response operations, ensuring that technical teams efficiently manage and resolve incidents across various client landscapes.

Strong leadership and quick decision-making will drive your success within this role, impacting the efficacy of our cybersecurity services. Key Responsibilities:

- Direct comprehensive incident response strategies across clients
- Investigate and analyze complex security incidents
- Work with internal and external stakeholder groups




- Generate detailed reports and post-incident reviews
- Support forensic activities and chain-of-custody procedures

Requirements:

- 5+ years of experience in cybersecurity; 3+ in IR
- Advanced knowledge of forensic processes and tools
- Experience working within MSSP or SOC environments
- Proficient in SIEM, EDR tools, and response playbooks
- Actively pursuing relevant certifications like GCIH or GCFA

Utilize your extensive incident response expertise at OpenText to protect critical information and enhance cybersecurity solutions.

📌 OpenText Cybersecurity Lead Service Manager (Ontario)
🏢 opentext
📍 Ontario