The Director, Fleet Operations is responsible for all aspects of operating and maintaining the company-owned fleet of contract service equipment. Responsible for leading and developing a team of field-based managers of people, in the North America business unit. Lead through the team and in partnership with other centers of excellence to establish standards and practices which promote culture of working safely and efficiently for our customers Develop future leaders within the organization by coaching and mentoring within the total Field Operations business unit Deliver strong leadership presence by leading the delivery of internal talent, leadership and training programs.

Motivate and inspire excellence through effective written and verbal communications with the executive team, operations leadership team, customers, and all field-based crew. Champions execution of corporate and operational strategies Responsible for building and maintaining highly effective cross functional relationships within the organization. Manage, build, implement, and maintain sustainable leaders standard work, SOP’s, and accountability mechanisms across the division.

Holds

Ops leadership accountable for safety, quality, finance, and operational performance through disciplined review and performance management. Responsible for leading and overseeing the operational activities of multiple product lines (machines) within the fleet that operate 24/7/365 throughout North America. Develop and/or monitor appropriate leading and lagging metrics to measure the effectiveness of processes and identify areas for corrective action and/or continuous improvements.

Build plan, direct, develop, and implement the strategic direction of the organization’s operational department, operational efficiencies and cost-effective systems that will maximize the company’s performance in meeting customer expectations and the organization’s financial goals. Provides expertise and guidance on operations projects, processes, and systems,



that may include collaboration with global counterparts. Business and Financial Management Manage the development of controls, and detailed analysis to monitor Operations performance including division P&L;’s, forecasting, and capital improvements.

Manage the planning, development, and preparation of departmental budgets and forecasts throughout the annual financial planning process. Maintain the relationship with supply chain that develops, coordinates, and manages external relationships with subcontractors, vendors, and suppliers that optimize operational and financial efficiencies to maintain an awareness of the market and changing customer expectations that drive profitability, increase returns on investment, and mitigate risk. Develop and maintain relationships with key contacts on customer railroads to facilitate a healthy setting of continuous improvement and problem-solving.

Interpret directives from customers and the executive team to create and implement new operating rules, policies, procedures and instructions. Works cross functionally, with peers and direct reports, to execute our core strategies and management operating system across the North American operation to achieve or exceed performance metrics. Bachelor’s Degree 10+ years of operations experience leading remote 24/7/365 teams that are highly distributed, operating large equipment, in a highly regulated industry with strict safety standards.



~10+ years with direct financial performance accountability ~10+ years demonstrated team building leadership skills ~10+ years experience in strategy development and change management ~All Loram Required E-Learning, On the Job, and 3rd Party Safety Training ~14+ years combination of education and experience in operations leading remote 24/7/365 teams with strict safety standards may be considered in lieu of degree requirements.

Master’s degree in business administration Components may include DOT Physical Exam, Regulated (DOT) DS/BAT, Human Performance Evaluation (HPE), and Audiogram. Position requires successful completion of an eVerifile/eRailSafe background check as required by Loram’s railroad customers. A Motor Vehicle Record (MVR) check will be conducted upon hire and annually thereafter in accordance with Loram’s Driving Policy.

Successfully pass a pre-employment drug and alcohol test. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. ~40% or more travel, including international, using any method of transportation ~ Excellent communication skills used within any social conte ~ Can tolerate variable and sometimes extreme physical conditions during visits or inspections of company equipment in a railroad environment We make all employment decisions based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, veteran status, or any other characteristic protected by applicable laws in the countries where we operate, including the Equality Act 2010 in the UK, relevant U.S. federal, state, and local laws, Brazil’s anti-discrimination provisions under the Consolidation of Labor Laws (CLT) and Federal Constitution, India’s Equal Remuneration Act and Rights of Persons with Disabilities Act, Australia’s Fair Work Act 2009 and applicable state and territory legislation, and Canada’s human rights protections under the Canadian Human Rights Act and applicable provincial or territorial laws. #

📌 Operations / General Manager - Remote (Calgary)
🏢 Loram Maintenance of Way
📍 Calgary