Teleperformance USA in Toronto is seeking a results-oriented team leader to direct and manage a customer service team on site. You will drive customer satisfaction, quality, and operational performance while fostering a people-focused culture.
You will coach, assess performance, ensure SLA compliance, and collaborate with client teams. A proactive communicator with a passion for process excellence will thrive in our fast-paced setting.
📌 Operations Supervisor - Elevate Customer Experience (Toronto)
🏢 Teleperformance USA
📍 Toronto
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