Drive excellence in customer service as a Keyholder, focusing on sales, training, and store operations. Deliver an exceptional shopping experience while upholding company standards.
As a Keyholder, you will support management in achieving store goals and maintaining a professional environment. Your responsibilities include monitoring sales activities, training new employees on standards, and ensuring seamless operational procedures. This role requires robust leadership and interpersonal skills, essential for recognizing team dynamics and customer needs.
Key Responsibilities:
• Enhance customer service and sales throughout the store
• Supervise associates and support team training efforts
• Implement operational standards during shifts




• Participate in inventory and merchandising activities
• Maintain store appearance in line with brand standards
Requirements:
• 1-2 years retail experience required
• Proficient in English communication; multilingual preferred
• Strong attention to detail and organizational skills
• Ability to adapt to changing work demands
• Capable of lifting approximately 20 lbs when necessary
Cultivate a positive shopping environment while leading a team to achieve exceptional sales and service outcomes.
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📌 Customer-Centric Retail Keyholder (Toronto)
🏢 Club Monaco
📍 Toronto