Join Ericsson’s dynamic team in Ottawa as a Senior Product Support Skilled focused on RAN solutions. Be integral to driving innovation and customer satisfaction in a tech-driven environment. In this pivotal role, you will provide critical technical support for Ericsson's RAN products, working in the RAN Software & Compute Platforms Engineering unit.

You will engage with various teams to troubleshoot issues and enhance relationships between design and customer success. Your innovative contributions will play a significant role in commercial deployment support and system integration efforts. Key Responsibilities:

- Deliver expert competence in RAN product usage
- Strengthen collaboration with internal development teams
- Drive fault identification and resolution activities
- Participate in integration and support initiatives
- Facilitate effective communication with customers Requirements:
- Degree in Engineering or related technical field
- Extensive RAN troubleshooting experience
- Familiarity with RAN SW systems
- Proven ability to work cross-functionally
- Strong English communication skills Harness your technical skills and creativity to influence future RAN solutions at Ericsson in Ottawa.

📌 Ottawa Senior Product Support Engineer
🏢 Ericsson
📍 Ottawa