- Provide technical support and guidance to locate technicians, Operations personnel, contractors, managers, and supervisors on damage prevention requirements, procedures, regulatory expectations, and field execution
- Deliver and support line locate certification training, ground disturbance training, and system training for Utilisphere, PALM/GIS, SharePoint, and related DPPA applications
- Support complex line locates, crossing agreement reviews, third-party supervision, and field-level decision making near company assets
- Conduct desktop and field-level assurance assessments for line locating and ground disturbance
- Assist with incident, near miss, unauthorized activity, and line strike investigations, follow-up actions, and corrective and preventive measures
- Review aerial patrol reports, confirm response actions, resolve issues, and communicate with aerial patrol vendors
- Provide One Call triage support during vacation periods, workload peaks, and high-volume situations
- Support technical improvements in Utilisphere, including users and groups, notifications, forms, Area of Responsibility layers, mapping corrections, and process enhancements
- Assist with regulatory audits for CER, AER, PHMSA, and other applicable requirements
- Track program assurance activities, quarterly and annual reviews, issue follow-up, and evidence collection
- Support information requests, incident reporting, and closeout documentation with Regulatory and internal groups
- Participate in damage prevention industry groups, conferences, and best practice committees

Requirements

- Minimum 5 years experience in damage prevention, public awareness, pipeline operations, pipeline integrity, field operations, regulatory compliance, or related discipline




- Working knowledge of One Call processes, line locating, ground disturbance, crossing agreements, aerial patrol, unauthorized activity response, and damage prevention assurance activities
- Familiarity with Canadian and U.S. pipeline regulatory expectations, including CER, AER, PHMSA, and provincial or state One Call requirements
- Experience with damage prevention, GIS, document management, and workflow systems such as Utilisphere, PALM/GIS, ArcMap, SharePoint, or similar tools
- Ability to interpret procedures, agreements, maps, records, field observations, and regulatory requirements and translate them into practical field guidance
- Strong technical, analytical, and problem-solving skills
- Explicit written and verbal communication skills for technical and regulatory requirements
- Excellent organizational skills for managing priorities, tracking follow-up actions, maintaining records, and supporting audit-ready documentation
- Ability to build working relationships across Operations, Regulatory, GIS, vendors, contractors, and industry groups
- Commitment to safety, regulatory compliance, continuous improvement, and protecting people, the environment, communities, and company assets
- Line locate certification, ground disturbance training, or equivalent technical field training is an asset
- Pipeline regulatory audit, incident investigation, public awareness,



or damage prevention assurance experience is an asset
- Experience coordinating with One Call centres, aerial patrol vendors, locating contractors, GIS teams, field operations, and regulatory stakeholders is an asset
- Experience with surface loading calculations, class location reviews, GIS shapefiles, mapping corrections, or depth-of-cover program support is an asset

Core Competencies

Demonstrates expertise in damage prevention, regulatory compliance, and pipeline operations, with a strong focus on technical support, training, and incident investigation. Proficient in utilizing tools like Utilisphere and GIS for effective field guidance and assurance activities.

Highest-signal resume keywords

- Damage Prevention Experience
- Regulatory Compliance Knowledge
- Utilisphere Proficiency
- Line Locate Certification
- Incident Investigation Skills

ATS Optimization Keywords

Hard Skills

- Damage Prevention
- Regulatory Compliance
- Line Locating
- Ground Disturbance
- Incident Investigation
- GIS
- Document Management
- Workflow Systems
- Aerial Patrol
- Surface Loading Calculations

Soft Skills

- Analytical Skills
- Problem-Solving Skills
- Clear Communication
- Organizational Skills
- Relationship Building

Certifications & Qualifications

- Line Locate Certification
- Ground Disturbance Training

Industry Keywords

- CER
- AER
- PHMSA
- Pipeline Operations
- Public Awareness
- Damage Prevention Assurance
- Crossing Agreements
- Field Operations
- Regulatory Audits
- Incident Reporting

Tools & Technologies

- Utilisphere
- PALM/GIS
- ArcMap
- SharePoint
- One Call Systems

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📌 Damage Prevention & Public Awareness Analyst (Calgary)
🏢 Jobtailor
📍 Calgary