Join Akkodis as a Junior Application Support Specialist, providing critical support for enterprise applications in Toronto. This onsite position focuses on incident management and cloud technologies.
In this one-year contract role, you'll be instrumental in maintaining middleware platforms and enhancing service delivery processes. Your expertise in troubleshooting and collaborative working will directly influence the success of operational activities within Akkodis's shared services environment.
Key Responsibilities:
• Oversee the operational support of hosted applications
• Triage and resolve incidents effectively
• Fulfil various service requests for stakeholders
• Assist with change planning and documentation
• Create operational health dashboards and reports
Requirements:
• Experience with middleware tools like IBM WebSphere
• Knowledge of deployment automation techniques
• Background in ITIL processes, specifically incident management
• Familiarity with cloud tech like OpenShift
• Must be incorporated and have a valid business number
Use your middleware support experience to excel in a agile role with Akkodis, making a real impact in enterprise environments.
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📌 Application Support Role at Akkodis Toronto
🏢 Akkodis
📍 Toronto