Our office provides a very warm nurturing environment. Our staff enjoy coming to work and seeing the incredible changes in our patients. We are looking for someone who wants more satisfaction out of their career and who wants to function in a positive work environment, and who embodies the values of purpose, integrity and fun.

We will train the right person as needed. The office is very busy and is an optometric specialty practice (vision therapy). We work with many children, as well as adults with significant vision difficulties.

We need a patient care coordinator to manage the front desk, to also help with patient care, administrative responsibilities and creating social media posts. Strong communication (written and verbal) and organizational skills required, including a pleasant phone personality. Must possess a mature, flexible attitude, robust attention to detail and ability to follow-up.

Must have experience using MS Office, especially Word and Excel. Some knowledge of billing and insurance for a healthcare practice would be helpful. Must be a quick learner; sales experience is a plus and is not required.

Other qualities that we are looking for include someone who is sharp and able to multi-task, comfortable collecting payments from patients and a positive, upbeat personality. Please note, this job does require some bending and lifting up to 30lbs. We look forward to meeting you.

Pay: $23.00 per hour

Application question(s)

- When you begin a busy workday, which approach is more like you?

1-I like to identify what needs to be accomplished and organize my priorities 2-I prefer to start whatever comes up first and adjust throughout the day.
- A patient is unsure of whether they should book their next appointment.



Which approach is more like you?

1-I enjoy explaining the information, answering their questions, and helping them feel confident about their next step 2-I prefer to provide the information and let them decide when they are ready
- You finish everything that was specifically assigned to you. What do yo typically do next?

1-I look around for what else needs to be done and take initiative 2-I wait until someone gives me another task
- You are interrupted several times while completing an important task. Which is more like you?

1-I keep track of where I am and return to the task once the interruption is handled. 2-I tend to move on to the new task and may need to retrace my steps later
- Two patients need your attention while the phone is ringing and another task is waiting. What comes more naturally to you?

1-I quickly determine what is most important and deal with things in priority order. 2-I generally handle whichever person or task came to me first.
- A patient becomes frustrated or upset. Which response is more like you?

1-I stay calm, listen, and focus on helping find a solution 2-I tend to become uncomfortable when someone is upset and prefer to involve someone else
- Which would a previous coworker be more likely to say about you?

1-“You can always count on them to follow through” 2-“They are fun and enjoyable to work with”
- Which would bother you more?

1-Realizing I forgot to follow up with a patient 2-Realizing a task took me longer than I expected
- If you notice something in the office that needs to be done but nobody has asked you to do it, what are you more likely to do?

1-Take care of it if I reasonable can 2-Make a mental note of it and wait to see whether someone assigns it to me

Work Location: In person

📌 Patient Care Coordinator (Barrie)
🏢 Cardinal Vision Development u0026 Rehabilitation
📍 Barrie