Be a crucial point of contact for patients at Shoppers Drug Mart in Mississauga, Ontario.

Your role as a Patient Care Specialist will involve empathetic support and ensuring seamless program access. As a Patient Care Specialist, you will manage patient support programs by providing high-quality service and addressing patient needs effectively. This position demands attention to detail and a strong commitment to patient advocacy.

Your role will encompass understanding medical reimbursement mechanisms, coordinating program services, and working collaboratively with healthcare professionals to enhance patient experiences. Key Responsibilities:

- Serve as primary contact for enrolled patients
- Conduct welcome calls and gather patient information




- Explain all program offerings and services
- Advocate for patients by exploring funding options
- Monitor patient adherence and coordinate medication delivery Requirements:
- 2-3 years’ experience in healthcare or pharmaceutical field
- Strong knowledge of reimbursement plans
- Excellent communication skills in French and English
- Experience in a customer service or call center environment
- Versatile availability between 8:00 AM to 8:00 PM Utilize your healthcare expertise and dedication to improve patient journeys at Shoppers Drug Mart in Mississauga.

📌 Patient Care Specialist at Shoppers Drug Mart (Toronto)
🏢 Socket.dev
📍 Toronto